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setup failed...the remote precedure call

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by jeffedit

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I just installed WinXP Prof on a newly formatted drive on a Sony Vaio 1.8 P4. Everything seems fine except on some programs (2 so far) during setup, the install program stalls and pops the following error:
"An error occurred while launching the setup. The remote procedure call failed."
If I then restart in safe mode, I can install the program normally. Restart normally and then the installed program works fine. I have searched high and low for clues, to no avail.
This is lastest version of XP Prof with SP1 already included. Any ideas appreciated.
Jeff K.

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by kumaran

It looks that there is some conflict between the program that you try to install and one of the background application. This is an indication from the fact that you are able to install the Program from Safe Mode. This could be a Anti-virus Program or any other application loadin at the startup. Simply use Start - Run and type MSCONFIG. This will open the System configuration utility, click the Startup tab and click Disabler ALL button, click Apply & OK, restart the computer in normal mode and check the installation.

Also, try to delete the files in Temp folder and check if the RPC service is running in the system. Because, Windows Installer is a dependent service on RPC. To check the Service, Click Start - Run and type SERVICES.MSC and press enter. In the Services window, in the right-pane look for the RPC Service, right-click Start/restart service.

This should possibly help.

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