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Small Business Server Install Error

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5 replies

by jeremy the it guy 2 views

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I have installed Small Business Server 2000. When I go to install the other components like SQL Server and Exchange Server, I get an error with the install with SQL Server. The error "Unexpected Error" occurs and I can't install SQL Server. Anyoneelse experience this and how did you get it fixed? Thanks, Jeremy

5 replies

by sgt_shultz

is this an upgrade of SBS? if so, from what version, service pack level. is this an install on top of existing SQL server? if so, what version, service pack level. what is the exact error message, is there more besides unexpected error. how far do you get with the install?

by jeremy the it guy

I'm giving this an "Unacceptable" only because we are working through it. Once resolved, the points are yours. To answer your questions, this is not an upgrade. This is also not an install over anything including SQL Server. I am doing a fresh install from the beginning. When I install SBS, everything goes great. I then am prompted to insert Disk 1 so that I can configure my server. When I do so, I define my domain, company info, etc. Once the server is setup as a DC, I can then installother components (ISA,Exhange,SQL Server and SBS Software). I choose to install ONLY the SBS software and SQL Server (I tried installing all components but got to the same point with the same results) and when it tries to install the SQL Server portion, it acts like it's installing but then, I get a red X beside it. In the end, I can see what was wrong and all I get is "Unexpected Error." I'm lost and I hope you can help. Thanks, Jeremy

by sgt_shultz

ok. i am looking some more. anything in the event viewer?
meanwhile,for what it's worth:
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183692 PRB: SQL Server Setup Appears to Stop Responding
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Stop all services on the computer that may use ODBC.
WARNING: Before stopping any services, verify that stopping these services will not disrupt other users.
These services include any of the following:
All Microsoft Internet Information Server (IIS) services. This includesall of the following:
Certificate Authority
Content Index
FTP Publishing Service
Gopher
IIS Admin Service
World Wide Web (WWW) Publishing
Microsoft NNTP Service
Microsoft SMTP Service
Microsoft Message Queue Service (MMSQ)
MSDTC
also stop:
Microsoft Exchange Server
DBWeb
ARCserve backup
InocuLAN virus protection
McAfee antivirus services
UniCenter system monitoring
If Setup was not manually stopped, it should resume and complete successfully. If Setup had been stopped, rerun Setup; it should complete successfully.
Occasionally, you may also need to stop additional services for SQL Server Setup to complete successfully. In these cases, you may want to stop any non-critical server services that were not installed with thedefault installation of Windows
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180649: SQL Server Setup May Stop Responding on a Very Fast Drive
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by jeremy the it guy

Nothing in the Event Viewer and the ideas regarding service stopping, already tried. Got documentation online. Funny thing is that most of those aren't installed yet anyways. It possible that I have bad media but... I will keep this open but if I don't have an answer soon, I'm going to install SQL Server separately and forget the whole thing. No worries. Thanks alot, Jeremy

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