I have an Exchange 2003 mail environment with a Watchguard Firebox X2500 firewall. I have a few companies that can not send email to anyone in my company. Then there are other companies that intermittently can send email. Their email gets returned, but if they try again in a couple of hours then it might go through. The NDR usually states that “There was a SMTP communication problem with the recipient’s email server. Please contact your system administrator.