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Standards for creating an E-mail Client

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I am designing an e-mail client and wanted a link to a website that will tell me the do and don't to make the service a user friendly and intuitive.

Any refernce material or personal expereinces are also welcome.

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by muthukumar.g

Hi,
If you are designing windows based email client, i would like to follow the standards used in microsoft outlook or thunderbird. There are number of third party freeware email clients are availble but still these two things are wining in industry. If you are with webbased client, follow yahoo. that is fantastic. Best of luck

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