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Stop error

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by mnelson40 1 view

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Good morning everyone. Here is my problem:

I have a user that started getting the blue screen of death this morning and here is the message:

STOP: 0x000000F4 (0x00000003, 0x821DC2C0, 0x821DC434, 0x80604418)

At the bottom it does mention a memory dump. There has been zero hardware upgrades on this PC (I'm the only one that would do those). There was an upgrade to Office 2007 that was over the network (unattended, we are on a military installation). There haven't been any previous issues with this PC. Could this be a "bad" memory issue. I was told that the base did take the power offline in our building this week-end. Could turning the power back on have created a power surge that damaged the memory (I know they are sensitive)? Thanks for any advice/help.

Marceau

4 replies

by Former member

Though your stop error code is in-line with this one:

Stop 0x000000F2 or HARDWARE_INTERRUPT_STORM - If the kernel detects an interrupt storm . An interrupt storm occurs when a level-interrupt-triggered device fails to release an interrupt request ( IRQ ). This can result from the following causes:

* A device fails to respond to an interrupt release signal sent from a driver.
* An incorrectly written device driver fails to send an interrupt release request to a device. The driver fails to determine that the interrupt was hardware initiated.
* An incorrectly written device driver claims an interrupt request meant for a different device. This occurs only for multiple devices sharing an IRQ.
* The edge level control register is set incorrectly by system firmware.
* Edge level and level-interrupt-triggered devices are incorrectly assigned the same IRQ (for example, a serial port and a Peripheral Component Interconnect (PCI) SCSI controller).
Meaning that there seams to be (like you have said in your post) a power disruption/disconnection, if possible get another hdd and install Windows on this new drive and then you will have access to the old drive through a usb power driven case/caddy.

Please post back if you have any more problems or questions.

http://easydesksoftware.com/stoperrors.htm

Please post back if you have any more problems or questions.

by mnelson40

It looks like it was the memory after all. I put in two new sticks and the PC now works like clockwork. Just as a test I put the old memory in PC that is not being used, but was working with no errors, and sure enough it came up with the same 'Stop Error'. Thanks for your response.

Marceau

by Former member

Please post back if you have any more problems or questions.

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