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Symantec NAV 2004 Problem

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3 replies

by wrongwayjay

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I have been using NAV 2002 upgraded to 2003 for a year now with no problems. I upgraded to 2004 and lost the ability to read data files from my CD and DVD players. Mp3's play fine. I have reformatted and loaded a fresh Win2k OS with and without update patches and drivers and every time I lose my CD and DVD players. I have gone back to NAV 2003 for now. Has anyone else had this problem and if so how do I fix it? I have been in e-mail correspondance with Symantec but I can't get any help.

3 replies

by normandhome

Your DVD and CD drive, are you using other software to run them such as the DVD player app and maybe a CD burner app like Roxio?

by wrongwayjay

No.Using the simple drivers from Win2K I still have the problem.I just got back from a retailer and asked them and they said it is a glitch in NAV 2004.Symantec knows about it but won't admit it yet. That's why I got the run-around. I'm closing the question. Thanks anyways.

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