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by tekillaah

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Currently we are trying to automate a business process in a lean but mean company. However the issue on this matter is they dont have a standardized data. They want a system that can be customizable whenever they want to change it, which i dont agree....i told them to "watch out" if they want a system with NO standard datas. it just provides gaps for errors. What's your opinion on standardization? If you where in my place.. what would you propose to convince them that this is an urgent and important matter ?

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by jaqui

find that phpgroupware will meet thier requiremnts, as well as yours.
as the customisation / increase in capabilities is adding php scripts not altering the base os.
less likelyhood of breaking anything, and a scalable structure that is designed for rapid alteration / customisation.

by tony hopkinson

How standard will the standard be ?
What's it's longevity.
How different is the data.
Essentially it's the cost of carrying extra fields fot duplicate/unnecessary fields about and multiple front ends or crappy looking single ones vs the complexity and performance degradation of a design that copes with the same clas of entity being described in potentially many different ways.
There are costs and benefits on both sides.

by chilango02

I?d say that, as a general rule, you (we) must always satisfy to some degree the customer's needs & wishes.

What I think would work in situations like the one you describe, is for you to let them know that data standardization is not a whim of yours but a requirement for any quality system.

Based on that bottom line, you could provide them a non-data-modifiable core-system, with much more flexibility in the add-ons (front-ends and so on).

That might put things in a mid way solution acceptablo for both sides.

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