We use a quarantine server to stop any incoming emails with attachments, for review by our IT staff, mainly for the prevention of viruses (detected and undetected). Our company?s Email Usage Policy states that email should be used for business purposes only, but there has been a silent double-standard created, letting certain personal emails to come through such as pictures of Grandchildren or quick messages from home (in other words, recipient specific content). There is a bit of labor involved in physically going through quarantines throughout the day ? but seems like a sure way to protect the network. I hear of company?s that have nothing protecting what comes in and out of their email server and I wonder how they keep operating. This prompts me to ask several questions:
Is email filtering just not a big deal to some?
Are chain letters considered acceptable usage in your business policies?
Is it just easier to take care of viruses after an outbreak occurs (reactive vs. proactive)?
Is it common practice in the IT world to filter chain letters coming to internal users?
These answers bring me to my primary questions:
Just how close is IT coming to Invasion of Privacy when physically approving or rejecting emails?
To those who use quarantine servers, do you experience the same issues?
If so, do you deal with them in the same way?
If not, how are you ensuring that harmful emails do not enter the network?
Thank you in advance for your thoughts, recommendations, and comments.