This is what I’ve been confronted by of late, and what I did. What should I have done (it’s not very intuitive)?
First, I couldn’t log in, getting “The user profile service failed the logon. User profile cannot be loaded.”
I repaired, that didn’t work. Then, I went to and was eventually able to restore an earlier session, and life was back to normal. It lasted a short while. The problem returned. This time, none of the available restore points would work. I also tried Last known configuration somewhere in here, but it didn’t work.
I started up in Safe Mode. I eventually was able to create a new user profile. I thought I copied over the old user profile subfolders to the new user profile. I then deleted the old profile. I think I goofed, as none of the elements from the old profile, e.g. what was on the desktop, is not there. I thought the dialog box said merge files, but it didn’t even write over the blank folders in the new profile with the filled ones in the old profile.
Fortunately, I do have a backup disk, albeit a couple of months old, so I am restoring the documents from there.
Comments? Windows 7 OS.