I recently reformatted a employee’s computer. He has Toshiba Satellite. It is about a year old, and he hasn’t reformatted it before.
I installed the OS, and all of that fine, the drivers weren’t an issue either, since they were a part of the recovery disc.
I did run into problems when I tried to install Microsoft office 2003 though. In fact, when I tried to install Any software that was on a CD.
The computer will read DVD’s, but anything that has an iso file, or an install file on it. I thought it was the CD drive, and that it may just be dirty, but after looking around I noticed a start up program called RAMASST.exe
As far as I can tell from the web research I have done on it, it surpresses Windows Drivers, so that the CD-Burner in this particular reader model so that it can burn properly. However, there has been a lot of errors like this on the web, in fact someone actually posted one about a year and a half ago with the same problem.
I do not want to get rid of the program, because it is clearly important to the way the CD-Drive interacts with the rest of the computer, but simply shutting it off doesn’t allow me to run any installs off of a CD either.
I have found no way on the web to actually fix this. If someone knows anything about this problem, and possibly has a fix for it than I would love to hear from you.