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Unable to create Task in Outlook

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by steven.green

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When in Outlook, one client gets the message "Could not complete the operation. One or more parameter values are not valid."

She is on Win98SE and was fine until 3 or 4 days ago, which unfortunately appears to have no reasoning behind it. Nothing about her machine has changed, and I get it on my NT machine when I connect to Outlook using her mailbox. I am assuming it is the original mailbox on the server because of this, but I don't fancy re-doing her mailbox again. Has anyone seen this before and is there a setting or file that may be causing this??

Thanks in advance.

4 replies

by gvsa156

The reason of the problem is that the Microsoft Exchange Server mailbox, or the Tasks folder on the server, is corrupted.
It can be solved in the following way.

Choose one of the following methods to correct this problem. The methods are listed from easiest to most difficult. The first method, if successful, does not result in data loss. The second method results in the loss of task data. Method 3 may result in significant loss of data.
These procedures only apply if you have installed Outlook with the Corporate or Workgroup option.
They are valid for both Outlook 98 and Outlook 2000.

Method 1
Open your Task folder.
On the Actions menu, click Save Task Order.

Method 2
On the File menu, click Exit and Log Off.
Click the Start button, click Run, type exchng32.exe in the Open box, and then click OK.
Delete the Tasks folder from your mailbox, and then click Exit and Log Off on the File menu.
Click the Start button, click Run, type outlook /resetfolders in the Open box, and then click OK

by steven.green

For some reason my search on Tasks on technet did not come up with this, but Method 2 worked fine. Shame I could not keep the Tasks but thanks.

by gvsa156

(continued)

This method deletes and recreates the Tasks folder, without affecting any of the other folders on your mailbox.

Method 3
Quit Outlook and have your server administrator remove the mailbox on the server, and then create a new mailbox.
NOTE: Do not import any of the previous data to the new mailbox.

There are Knowledge Base articles of this:
http://support.microsoft.com/support/kb/articles/Q185/0/49.ASP
http://support.microsoft.com/support/kb/articles/Q197/0/36.ASP

Good luck,

Vidas

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