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Unable to install printer driver,operation could not be completed

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3 replies

by vanbinh.nguyen

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When I try to map printer from Network or stup printer, I can not install printer driver. At the end of the installing process have an error message say:"Unable to install printer driver,operation could not be completed".
I am sure the driver is correct, latest download from HP website.

Please tell me how to install?
(OS:window XP2,installing User:administrator,Printer:HP printer series 4250n PCL6)

3 replies

by hanpl

in Windows7 go to ex.: 64bit system c:/windows/system32/spool/drivers/x64/3 and remove any existings driver files for yours printer (if exists?!?!) also in undercatalog /PCC and maybe others, a have made this under Linux;) (LIVE_CD);
After that go to windows 7 / control system / and remove if exists your not working printer (turn off printer and then click right and remove device). It worked for me;)
Restart system;)

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