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by dwillis451

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Compatability between Vista and Quicken. Cannot print anything nor can backup any files etc.

4 replies

by seanferd

Is Quicken version listed as compatible with Vista? Anything in the help files of Vista or Quicken on this?

Can you print from other apps?

How are you trying to back up?

by dwillis451

Version is compatible
Can print from other apps
Through quckens backup proceedure to CD
Also cannot download latest update from Quicken. Message says server problem have tryed several times on different days.

by seanferd

There seem to be quite a few printing problems, and some frustration with Quicken support. Here is one solution offered:

"After more than a month of not being able to print checks, my problem seems to be solved. I had tried many website and email suggestions. One was to rename the WPR.DAT file. I talked to a phone rep today and found that a WPR.DAT file was located in more than one place. If using XP, go to MY computer, local disk,Documents & Settings. There I had 3 folders. Opening each separately, go to Application Data, Intuit, Quicken, Config. There I right clicked and renamed WPR.DAT file to WPR.OLD."

You may try your luck looking around in here, as you know all the specifics of your problem and system:
http://www.quickencommunity.com/webx/Forums/Quicken%20Personal%20Finance%20Software%20Forum%20for%20Windows/Printing%20in%20Quicken/

Backing up:
http://www.quickencommunity.com/webx/Forums/Quicken%20Personal%20Finance%20Software%20Forum%20for%20Windows/Backing%20up%2C%20converting%20and%20managing%20your%20Quicken%20files/

The forums are a bit odd to navigate, but you probably have a better shot there. The following excerpt (rated a "best answer") suggests something that may solve both your problems: an entirely clean install.

"Maybe the inconsistent behavior has something to do with how Q2009 was installed.

It shouldn't but one never knows with Quicken.

After uninstalling Q2006 using Windows uninstaller, I deleted the Quicken folder and all of it's contents under Program Files

I also deleted every Quicken "INI" file that I could find using "Q*.INI" to search my hard drive.

The only file I did not delete is QHI.INI. which is used by Quicken Home Inventory.

I found and deleted about 10 Quicken related "INI" files in all.

I then installed Q2009.

I have uninstalled and reinstalled Q2006 and Q2009 several times and I follow the same procedure each time."

Totally cleaning out anything from the Quicken app, then reinstalling. This has worked for many different problem programs in the past, maybe it would help here.

Good luck in your endeavors.

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