We have a few users here that cannot connect to any server shares whilst connected to DSL/VPN from a Company provided home connection.
They establish a connection no problem to the Internet via DSL (pppoe client) and connect to the Network no problems through Contivity VPN Client.
When connected to the Network via VPN they can run applications, intranet apps, email etc. However they cannot connect to any hosts or file servers. The error messages they receive are “Local device is already in use” when attempting to connect to a mapped drive. Or “The Network path was not found” when attempting to connect by UNC syntax
They can ping these servers and the server name resolves when doing a tracert. They can also not connect by direct IP address (using UNC again) We have confirmed the correct Wins & Dns addressing when connected.
What is puzzling us is that when they connect via standard dialup they dont have any problems connecting to server shares. So no issue with the VPN Client or VPN A/c’s, We have spoken to the ISP in relation to this. They dont block any ports or traffic types.
Please help us on this one. We have looked at IPSEC as potential issues. This is affecting only a few people with the same SOE Coreload on their Notebooks.