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W2K can't do a soft shutdown

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I have a workstation running Windows 2000 Professional (sp3). Sometimes you cannot shutdown the system from the Ctrl-Alt-Del menu or from the Start-Shutdown menu (also sometimes will not allow logoff).

24 replies

by curtisinterruptus

I have tried a "repair" reinstall with no luck. Sometimes it will let me shutdown, and other times it won't. I have tried to narrow down to an offending service, with no luck.

by curtisinterruptus

I find it hard to believe that no one has had this problem before?!?!?! I have upped the points to the "Orange" level.....

by sick puppy

I had a simmilar problem recently; a 2K laptop would shutdown and then immediately restart when in workstation only mode.
I cured it by down-grading the driver for the NIC card.

by curtisinterruptus

Yes, I did do a fix from the CD and it is now running SP4. It seems to be a little bit better now, but still randomly will not do a soft shutdown, logoff or reboot. If it will not do one of these, then it will do NONE of the three.

by curacao_dejavu

well apparently I have to start from the beginning.
1: can you go to the manufacturer of the motherboard and look up if that may be a known problem with the motherboard ? Download and install the newest BIOS update.

also download and install the newest driver for all devices that you have, that way at least we are eliminating the problem as a driver issue.

2. The workstation in question how did you install the w2k pro, via a upgrade from a previous os or is it a clean install ?

you can contact me at
leopoldgiterson@hotmail.com

Leopold

by curtisinterruptus

1. downloaded and installed latest bios, drivers and software updates. Mother board manu.did not report any such problems.
2. it was a clean install over 2 years ago.

by expertpc

Remove and reinstall the TCP/IP stack.

Start by removing the stack. restart. Test your problem. If it goes away you had a corrupted stack.

Just reinstall and reapply the current service pack.

by scott

Running Nuendo 2.0 on Windows 2000 Server sp3, I have had the system lock, I commanded re-start, and have seen the system take over 15 minutes to kick and finally preform a successful re-boot. I believed it to have something to do with the Nuendo 2.0 locking my 2nd cpu, and W2K just took forever to purge the commands...Try waiting it out for 20+ minutes one time. If it finally re-boots, it may be software other than the W2K to blame...Good Luck...

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