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W2k Shuts Down

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by pierrejamme

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I think I am having a problem with hibernate on a W2kSP4 computer w/all security patches. Mcafee Virus Scan and Zonelab Pro.
Sometimes it shuts down and when you try to start it again it won't. I have to unplug it for a few minutes and then hitting the power button will start it up.
It is a tyan tiger 133 (S1834) motherboard with 512MB RAM 45Mhz PII processor.
I thought I had a problem with cooling or power so I opened the case for more cooling and then bought a new Sonata 380Watt power supply, no relief.
I replaced the SCSI card, two Scsi hard drives and two SCSI (CDR & CDROM)s with one IDE ATA card with a new IDE drive and a Sony CDR.
computer also has an ISA Creative Soundbalster, PCI 3COM NIC, Adaptec PCI USB card, with an AGP 64MB nVidea Video card.
I welcome all ideas.

12 replies

by cg it

so what's the event logs say? and when it shuts down does it do a mem dump and have an error code?

and have you though about a possible memory problem? might have a leak or bad module on the board. Might try memtest86 and see if you have any errors reading/writing to memory. If so, try sticking a new stick of memory in there and see if the problem goes away.

by cg it

and if you are having problems with hibernate, then check your hdd space. might be not enough available.

by pierrejamme

Thanks for the help, apparently the UPS was the culprit. Running off a strip hasn't cause a recurrance of the problem. I have ordered a replacement battery.

by tlath1972

sometime the bad memory can get the thing to shut down. If you have more than one stick try taking one out and see if it still happens.
Also is it overheating or how long does it take before it shuts down.

by pierrejamme

Poster rated this answer.
Thanks for the help, apparently the UPS was the culprit. Running off a strip hasn't cause a recurrance of the problem. I have ordered a replacement battery.

by pierrejamme

I should have added, Originally had two sets of matched 256MB so took out one matched set to reduce to the 512Mb.
I did run Memtest and found no problems, like I said it seems to go into hibernate and not survive the Winter. I will check the event log though and report back.

by pierrejamme

I have had no automatic shutdowns for some time. The only thing I did was cahnge the screensave fro Seti@home to another. i changed it back to seti to see if the poblem returns. The event log shows the following errors, however i cannot connect any of them directly to the shutdown:

Jan 28 & Jan 31
IPSEC Policy Agent srevice couldn't be started. Oakley failed to start

Jan25
DCOM got error "The service database is locked" attempting to start the services netman with arguments "" in order to run the server {BA126AD1-2166-11D1-B100-00805FC1270E}

Jan 25 & Feb 12
The Diskalert agent service terminated unexpectedly.

I found something wqith Google on the "Okley" error I will try tonight. No hits on the others anywhere.

Any other ideas?

by pierrejamme

Well it locked up again in the afternoon, right after my wife got on the Internet to collect Outlook messages. Nothing in the event log for 3PM to when I booted it back up at 6:30, so assume it went down at 3PM.
Is it seti@Home screensaver or Zone Alarm Pro?

by pierrejamme

Comment for D.R. I don't know how much room for sure, but C:\ should have around 40Gb and the other partition 80GB

by pierrejamme

Well when I went home last night the "Bad Battery" light was light on my APC Backups Pro 650 PNP. It has been replaced until I can get a new one or battery.

Is it possible that the failing battery was causing this problem, if it would have come with Powerchute there would have been a log. Oh well!
any ideas?

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