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Web Development: Brick Wall

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I own a prominant and growing company that thrives on whether or not my website is up and running, but there is a large problem that I have run into, that I would like some educated advice on. I have hired a Web Developer to put my website together for me & although I can see it through my service provider, no one else can. It doesn't show up on any search engines and it's not finished. I've already paid for the service, it's still needs updating, & I am getting nowhere with this person. What are my options, can I hire someone else to finish the job?

6 replies

by dfirefire

It all depends what technology is used for the site. If it is a static html-version, another webdesigner could copy the code from your browser and resubmit it to another isp. If php, jsp or similar is used, a different designer will need to redevelop the whole thing (he can copy the design hardlines though), which will cost you accordingly. You could also try the services of a thrustworthy hacker (contradiction?) to try to unblock the current site, but this might be a long shot. If you have control over the domain name, you can start over hosting your site anywhere you like, letting the domain name server follow the real location. If you haven't, legal steps can be the ultimate thing to resort to.

by fbuchan

First you need to ascertain your ownership of the site/code. Check the contract and determine if you have full rights, or some other weaker rights. If you have full rights, you have the legal right to do what you will with the solution, whether that be transfer it to another provider, or whatever. Things can be murky if you have lesser rights, because the designer may own copyrights on the graphics, the design, and even the code behind any features that use code.

Second, regardless of the ownership issues, you should seek another web developer. It isn't really relevant why this relationship has gone sour, but obviously it has. Like all web developers. some are less service-oriented than others. Some things you probably should look for in a new developer are an insistence on a contract that defines delivery, ownership rights, etc. Also, you need to specify the due dates within reason, and provide some mechanism for change that doesn't injure your business OR the developer. Finally, you need an agreed document (doesn't have to be complex) that describes the site -- even with pictures -- so that everyone knows the targets.

I have seen countless situations where web developers take it on the chin because customers feel changes should be easy, not recognizing that while they may be technically easy they take time. It can become frustrating even for a good web developer if you don't have something in place to define how much the expectations will change over a given period of time. Having these kinds of understandings written down shows a respect for both sides of the equation, and that matters.

Good luck.

by lawrephord35

get a few free web sites and put copies of what you have paid for on them msnhotmailpassport NETSCAPE
brave net tripod.com hundreds TOO CHOOSE FROM

by michaelrc0

Just buying realestate with a ISP does not guarantee being found on the internet, one of the ways to get yourself listed on a search engines results is through links with other sites and services, also you need to submit your site to as many search engines as possible (allthough they wont always include you in their indexes or give you priority within their indexes) also many search engines require you to pay for priority to be included within a search result based on your key words (meta) and last but not least what about your Meta keywords ( the words that search engines use to search websites) what are you using and do they pertain to the content of your website) this should have been explained to you by the webmaster!

by myob

It's been a while, but if you have not resolved your issues with this flake, I would take the following actions, based on what you said in your story.

YOU hired the web guy to work on YOUR site at YOUR provider. The work was "for hire" work, which means that the result is yours.

Kiss the money goodbye. It's the cost of an education in hiring a "web developer".

Take control by contacting your provider and changing the administrative passwords, immediately so that the guy cannot get into the site any longer.

Fire him.

Go to GURU.com and post your project out for bids from the hundreds of developers out there looking for work. Do your due diligence looking at their completions, their posted skills, their evaluations from previous projects. Contact a couple that seem to be a fit for you and your site. Hire the one who you feel most comfortable with and whose bid fits your (overrun) budget.

Good luck.

by hellokittie25

Great info from everyone, very helpful indeed! I have found a new developer with a professional firm & an extremely detailed contract. So thanx once again for the great advice!
=^..^=

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