Where can I find good customer service training for my IT folks? - TechRepublic
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February 2, 2011 at 10:17 AM
jeb_va

Where can I find good customer service training for my IT folks?

by jeb_va . Updated 15 years, 5 months ago

I have landed a great job, working for the Department of veterans affairs, as a Facility CIO for the Regional Office in St Petersburg, FL. So, to put it lightly we need CS training ASAP!
I am setting up a regional training for all my sites. It will be a great opportunity to train my staff on Customer service skills and why they are so important. So, does anyone have any customer service training for IT? I would also consider, a guest speaker.

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