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Will not recognise audio device

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by mblake

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Hello,

I have a Dell latitiude E6400 laptop running Windows Vista Buisness SP2 here with an audio problem.

I have the drivers installed from the Dell website. Everything looks fine in device manager. It shows that audio devices are wokring fine with the latest driver installed.

But when you try to play an audio file or adjust the volume it says that there is no audio devices installed.

You cannot open up volume control by clicking on the speaker icon in the system tray, but if right click on it and select open volume mixer it says "no audio device is installed".

I have had a Dell technicain here who swapped the audio card and it still would not work. He ran the dell hardware test and the audio works fine through that. But it has to be some sort of software problem.

Any help would be much appreciated!

Also the computer will not run .vbs files. Any ideas?

2 replies

by oh smeg

Open the Control Panel and look at the Sounds Headings. It's possible that the Default Sound Device has been removed or changed to something else that isn't a Sound Device.

However if you recently reloaded this unit and then installed the drivers as this has a Realtech Audio Device in it you need to Install the Sound Drivers before you connect to the Windows Update Servers because Realtech [b]Does Not[/b] pay M$ to Digitally Sign their Drivers.

So to make these work you need to install the sound drivers [b]Before[/b] you connect to the Windows Update Servers as once you do they load software than prevents any Non Digitally Signed Drivers from working once they are installed.

As for the vbs files not working you need a Sound Device to be installed and have the correct Codecs installed. Generally speaking that means you need to install the application that you want to play vbs files in.

Col

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