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Win XP password problem after hibernate

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Whenever I try to turn my computer on after I hibernate, I am unable to type numbers in for my password. The numeric keypad does not work even though Num Lock is on. It acts as if the Num Lock is off. Also, the characters that I type in for my password are in the wrong case. For example, if the Caps Lock is off, and my password is "sample", I have to type it in as "SAMPLE" for Windows to let me logon. Can someone please help me with this? I would appreciate it very much.

Thank you.

12 replies

by aakash shah

I forgot to mention that I have tried to use the numbers available above the alphabets on the keyboard, but this still does accept the password correctly.

by parvus1202

A bit confusing. You hibernate? And then turn your computer on? Maybe someone here will understand what you are trying to say. If you did not get any answer, please repeat your question in step by step manner, start from when your computer is about to be pluged on.

by rcom

I'm sure what you mean is when you go to get back on the PC after hybernate the keys are acting all strange? That's not really hard to understand.

Anyway what's happening is very strange. The password being in upper case may be the way it's beentyped in. Try redoing it and making sure.

Sounds like you have something that's changing the keys like a script buggie or something. Scan for viruses and look for things in the startup section of MSCONFIG to see if something unusual is being loaded.

Try changing the scheme for your display etc. The one your using may be corrupt.

Hope this is an attempted joke,

"start from when your computer is about to be pluged on"

This person is scolding you for what you're saying right?

Anyway!!

by aakash shah

Dear RCOM:
Thanks for responding! I scanned my computer for viruses and found no viruses on it. Also, msconfig is not loading anything unusual, so there isn't a problem there.

by aakash shah

Dear mdobrev:
Thanks for responding! I checked the status of my stickykeys feature and found it to be off. So, I don't think that the stickykeys may be the problem.

by aakash shah

USB keyboard (Logitech Cordless Freedom Optical). However, I also tried using a standard USB keyboard and found the problem to still persist.

by bobho

Since you are using a usb keyboard that might be the issue. By default winxp will turn off all usb devices during sleep and hibernate and this could be causing the keyboard to malfunction after a resume.

Try this:

Go into the Device Manager and look for Universal Serial Bus Controllers and open the properties for USB Root Hub. Go to the Power Mangement Tab and uncheck the option to "Allow the computer to turn off this device to save power".

I don't know in xp if a reboot is required for this to take effect so reboot just to be sure. See what happens after your first hibernate.

Enjoy,

DrBob:>)

by aakash shah

Dear DrBob:
Thanks for responding! Your solution seems like it may work. Unfortunately, I have 10 different bracnhes under the USB controller tree. How do I know which one to change the settings for. I don't want to change the settings for all of them because I would like to save power for all the other devices. All I know is that the keyboard is connected on channel 2. These are the following branches I have: 1. Intel(r) 82801BA/BAM USB Universal Host Controller - 2442, 2. Intel(r) 82801BA/BAM USB Universal Host Controller - 2444, 3. NEC PCI to USB Enhanced Host Controller B1, 4. NEC PCI to USB Open Host Controller, 5. NEC PCI to USB Open Host Controller, 6. USB 2.0 Root Hub, 7-10. USB Root Hub.

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