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Win98SE/Outlook2K/Word2K

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by mjdove

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I'm a consultant, managing several networks. In all cases they are Win98SE, using Office 2K. I know I shouldn't do this for security reasons, but 2 of my client networks use Outlook2K in MS RTF with Word as the eMail editor. These networks are on NT4.0 SP 6a, behind firewalls & all machines run McAfee or NAV with updates weekly. They have no virus or intrusion problems, but they do have an odd quirk. After several hours of use the computers tend to lock-up. These machines are P IIIs, at least 450 MHz, with at least 128 M RAM. What I've found is that there are several instances of WinWord running in the background. I can see these if I "ctrl-alt-del". If the users don't open Outlook, these background instances of WinWord don't open.
What's up with this?
I can't find anything on TechNet, so I thought I'd post here.
Any help, advice or questions welcome.

2 replies

by gumbytech

Simply put--using Word as the email editor is causing the problem. I'm not sure why that is the case but I think it has something to do with Word being held in cache memory to allow for use when opening and creating emails. I would go to Tools, Options, then select mail format and uncheck the box next to Use Word as email editor. Then see if that solves the problem.

by mjdove

I already knew that WinWord was the problem. These clients use stationery, VCards & signatures in their eMails.
They also send some "canned" reports from an accounting package. Without Word as the eMail editor, these complex functions don't work - well or (in the case of the canned reports)at all.

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