Hi,
A friend asked for some help with their PC, a game of theirs wasn’t running. I must say I tried almost everything I could have come up with, but one thing: update Windows. They are running Windows 10 1607 64 bit.
The game I am talking about here is Assassin’s Creed Valhalla (for future reference).
Specs for the PC as follows:
Asus H81M-PLUS motherboard
2×8 GB 1600 MHz RAM
i5 4690 CPU
MSI AMD RX 480 GPU
240 GB Kingston A400 SSD (boot drive)
1 TB WD Blue HDD
More than capable of running said game, yet it doesn’t work. I tried updating the drivers to 21.10.2, drivers worked, but game still wouldn’t work, while any other would.
In any case, I tried to update Windows to 21H2, it told me it required a GPT partition table. So, I used MBR2GPT and converted the SSD to GPT, as requested. I made sure to change the motherboard settings to UEFI only, disable CSM and Secure Boot, but, lo-and-behold, the system throws a Winload.efi missing error.
After some headaches and rebuilding the boot record, it doesn’t give that error anymore, but now a BSOD, right after the loading animation initializes (the dots appear on screen): system thread exception not handled. Cannot boot to Safe Mode (same BSOD), Boot logging does not create the desired ntbtlog.txt file inside the Windows folder and the BSOD does not generate any dumps whatsoever. Startup Repair from a Windows 10 media disc cannot fix the issue, but seems to detect something.
Any advice to try and fix this? The data on this computer is very important to my friend, so I must find a way to make it as painless to them as possible (preferably meaning no Windows reinstallation).
My thought is I should find a way to remove all drivers and trigger Windows to rebuild its driver store, just like it does when freshly installed. Is there any way to do that?
Thank you!