Windows 11 Pro logon not working. Cant start desktop. - TechRepublic
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June 13, 2023 at 08:49 PM
rontredget

Windows 11 Pro logon not working. Cant start desktop.

by rontredget . Updated 2 years, 11 months ago

Anyone experienced a problem installing new Windows 11Pro O/S on a Hackboard 2?

I installed 11 Pro from first time start up and used a sign on for one of my work email 365 logons to complete the setup, which went ok.

When the install completed and the PC booted up with logon profiles every time I entered the 365 user email address and password it wont recognise it and I just cant start up windows desktop. I have tried booting up to change start up behavior using shift + Restart and booting into safe mode/safe mode with networking, and still boots up to same logon profile screen.

And even though I thought it might give a forgot password option, it only allows enter user and password and always comes up with incorrect user/password error and ok button. Its a loop I cannot break despite I know the credentials and password are entered correctly. I’m losing the will to live as cant find any support answers from Microsoft etc. and fast running out of ideas short of returning as a faulty product.
Anyone know how to break the loop?

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