Windows Forum

Ask something
Discussion Locked

windows 2000 shutdown problem

0 helpful
7 replies

by the jedi

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have a windows 2000 machine & every time i tell it to shutdown it says it is shutting down then goes to a blue screen & freezes. if i switch off & on again it comes up fine but still will not switch off cleanly. If i go to re-start it will re-bootitself ok ?? Are there any shutdown patches for windows 2000 or any other suggestions.

7 replies

by tduval

Look in admin tools, event manager to find the reason, the service that don't close correctly.

Re-install it, and it will be done

by shasca

Remove any shortcuts in the startup folder, turn off any active desktop wallpapers do disk maintenance. Many times shutdown problems are really startup related.

by embassy_16

This is do to a bug in the server service, srv.sys, might be the cause of the problem. The system crash occurs when the server service shuts down before it completes queued-up tasks. The problem is related to interaction between the server service and the printing subsystem. When this bug crashes the system, you'll see a stop code of 0xCE in the component srv.sys. Microsoft released a bug fix that updates seven components?printui.dll, spoolss.dll, srv.sys, srvsvc.cll, win32spl.dll, winspool.drv, and winotify.dll.

This discussion is closed to new replies.