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Windows 2000 shutdown

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I have a Windows 2000 computer that will not shut down completly. It will show the windows is shutting down screen then it shuts down but It reboots right back up imediately after shutting down. Any comments?

8 replies

by vas

When you click Start, then Shut Down, make sure it is set of Shut Down, not Restart.

by shahm1

Im sure i have it on shutdown, Even with a Control Alt Delete shutdown I get the same thing.

by piaconis

I have noticed a similar problem on PC's with compatibility issues with 2k. First thing I would check is that your ACPI or APM drivers are updated to the latest level. If this fails, you might want to try disabling power management to see if the problem is related to the feature. If the computer gives you the "It is now safe to turn off your computer" message without restarting, then the problem is related to the power management soft switch. Check the web site for your computer's motherboard and find out if a BIOS update is available.

by shahm1

I,ve tried all of those things. I got it to work but what I did was take my modem out and it worked just fine. Weird huh.

by rtss

I was experiencing the same difficulty and received the answer in the Discussion Center so I thought maybe it might help you. If you get the "It is Now Safe to Shutdown..." was the box previously installed with another O/S? My machines were and theywere now giving me that message. The fix IS as follows for that message...

Go to Control Panel-> Double-Click on Administrative Tools -> Double-Click on Computer Management Console -> Click on Device Manager -> Click on the View Menu -> Click on Show Hidden Devices -> Double-Click on "NT APM / Legacy Interface Node" Then Click on the down arrow at the bottom to choose Enable (Use this device).

This MAY resolve your issue in concert with the above answers too.

by shahm1

I,ve tried all of those things. I got it to work but what I did was take my modem out and it worked just fine. Weird huh.

by shahm1

I,ve tried all of those things. I got it to work but what I did was take my modem out and it worked just fine. Weird huh.

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