A few weeks ago I helped my mom with her work computer that was infested with spyware, malware and pretty much every nasty thing you can think of. A few weeks later she was complaining about the same things happening again so I took another look. I saw that all the programs I had installed to help get rid of the nasty things had been uninstalled. The first thing I did was run a system restore to get the programs back.
I found out that her work IT guy, stupidly, had uninstalled everything because he thought it was making things worse. He had installed a new printer on the system though that my mom really needed to use that I didn’t know about so I tried to reverse the system restore to get it back and go from there.
Anyways, after the attempted restore the computer doesnt even boot to the windows screen, just a black screen. I’ve tried safe mode, recovery console, last working settings, pretty much everything and it still just hangs on the black screen. She doesn’t have any Windows XP install disks, so is this computer completely dead?
Thanks.