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Windows XP wont shutdown

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6 replies

by gknicks71

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My computer will no longer shut down or restart, I need to manualy push the power buttom on my computer to shut it off. I use Win XP prof edition.

6 replies

by thechas

Does it stall in the midst of the shutdown process?

Does the shutdown command not work?

Or, do you get the it is safe to turn off your computer screen?

From your question, I assume that it used to shut down.

Have you added ANY hardware?
Or installed any new software, Windows updates, or new device drivers?

There is a good shutdown trouble-shooting guide posted at www.aumha.org

Otherwise, provide us with some further details including a complete list of the system hardware.

Chas

by q2ggirl

In the Control Panel\Power Options\Advanced

When I press the power button on my computer:

Power Off

by wcp

I think the shutdown problem is caused by the Norton SytemWorks 2003, specifically by Norton Antivirus program.

Open Norton Antivirus program and go to
Option | Auto-Protect | Advanced and from the right pane, uncheck "Scan floppy disk in A for

boot virus when shutting down".

What?s happening is the Norton is waiting for a floppy in the drive when Windows is shutting down. This problem does not happen to every computer, only to a few.

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