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WINWORD.EXE will not stop running proces

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5 replies

by m.a.s. matrix 2 views

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I am using XP pro and office xp pro. i am using word to edit email msgs. winword.exe process will not close after i send the mail so when i compose the next mail it says that winword.exe is being used by another program or can not be found. this is a constant problem of me having to manually end the process for every mail that i send. this just started happening about 2 weeks ago and it's driving me nuts because i can't figure it out. Please help.

5 replies

by m.a.s. matrix

This is what the error says:

This form requires Word as you e-mail editor, but Word is either busy or cnnot be found. The form will be opened in the Outlook editor instead.

This happens every time I want to send an e-mail. The repair didn't work. Tried that already.

by dklippert

Make sure that SP1 and 2 have been installed.
Also check out these articles

OL2002: Error Message: This Form Requires Word As Your E-Mail Editor but Word Is Either Busy or Cannot Be Found 319796
http://tinyurl.com/8gl4

OL2002: An Error Message Is Received When Word Is Your E-mail Editor 284900
http://tinyurl.com/8gl2

by m.a.s. matrix

I have tried this several times and it is still not working. I am still having the same problems. Thanks for the input.

by m.a.s. matrix

i have tried this and i have also removed office and reinstalled. niether is working. thanks for the help though. anymore would be very helpfull.

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