Word 2003 – Bullet/Tab problems…

We just upgraded to Office 2003, and I of course have to have the most issues. I experience the problem with the centimeter ruler; even with Inches selected. Resolved that one….now onto the next problem. When using Bullets and Numbering; The first item in the list has a bullet when selecting return and hitting “tab” the bullet is then placed at the left margin of the line at not tabbed in with the text. So basically, when typing a list and you select Bullets and Numbering – the text is intended but the bullet stays on the left margin. So there is a gap of space between what ever bullet you select and your text. If