Word 97 delayed closing document on Win9

One of my clients is having a word97 problem.
You can have a one page document open and if you close the document it takes about 30 seconds to close. Only the task bar on the bottom is active during this time. It is a Dell Pent 133 windows 95, 32 meg of ram. System resources 73% no unusal background programs running. The strange part is that if you want to exit the whole program exit closes down everything in 1 second.

Also I loaded up the system opening their accouting package, exceland others to load up the system and that didn't change the close time.

Thats all I know