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Word document only opens with file/open, not doubleclick

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7 replies

by doublebarrel

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I have XP Pro SP2 and Office XP. Changed the password on the Domain Server (done by customer) and the local machine and now the documents in word will not open with a double click. You can open word and then open the file but can not edit it. If you click on file/properties, then OK, it minimizes word and when you maximize it you can edit it with the keyboard only, no mouse clicks work. The user is set as administrator on both the workstation and the server. Anyone have this problem before?

7 replies

by bgalliford

What happens if you try to open other office documents? Same thing? What about other files, like pictures or mp3s? If word is the ONLY one you have issues with, reinstall it. If that does not work, well you may have something else going on.

I do not think it would have anything to do with permissions, but I have been wrong once or twice in my life ;)

by aevans

I've found it to generally be a template problem, Open Word go Tools > Options > File Locations.
Chance the User Templates to point to C:/Program Files/Microsoft/Templates instead of the user specific templates. Then close word and try again, this has worked about 95% of the time for me. The other 5% I'm yet to find a solution for apart from full reimage...

by brooks2

I had the same problem. Your solution worked for me. I would have never thought of that as a solution. I had been pounding my head against the wall, but that fixed it.

by Member 19716861

I work in a Citrix environment and I've tried everything (extensions, new profile...) and this worked!

I even joined the site, b/c microsoft had no idea.

by computersuperheroes

We had a client that had several add-ins to his Office suite. Disable COM Add-ins and templates from 3rd parties and try again.

by markp24

Try this

#1 ; in excel clocik Tools -- Options -- General. Uncheck "Ignore Other Apps".

#2 ; Re-register.

With Excel closed, Start -- Run. Type "excel.exe /unregserver" (without the quotes, with the space), click OK.

Start -- Run again. Type "excel.exe /regserver" (without the quotes, with the space), click OK.

and see if that resolves the issue.
note:
For Word, type: winword /r
For Excel, type: excel /regserver
For PowerPoint, type: powerpnt /regserver
For Access, type: msaccess /regserver

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