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Word hangs during document merge

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by fklauber

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When merging several documents (created by other folks) that were emailed to her, Word 2002 hangs.

- We intend to try more RAM, but I have had a cry for help from one of the techie guys who has been frustrated BY THIS TASK!!! So, I thought I'd query all you gurus:)

Thanks -

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by noemib

This may seem like a long shot, but it may work. First, you need to open each of the documents you are merging and do a File> Copy of the entire document onto a blank document, then save with a new name. Do this for each doc you are merging. The reason for this (as I have encountered), is that documents retain certain information when originally created. If sent to another computer, or opened in another version of Word, you will experience problems with it. Once you've copied and renamed all the docs, try the Merge.

Hope it works!

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