4 replies
by my2bways Accepted solution
by older mycroft Accepted solution
If it has an OS already, what is it?
The reason I ask is that it is highly unusual to buy any computer with nothing on it.
If you can access the BIOS (press F2 at boot up) you can change the boot-order so that the CD drive is the first in the chain, rather than the HardDrive which it probably is at present.
Which model is this?
Is this a new install disk?
Post back.
by w2ktechman Accepted solution
then it should not have come with cd's (unless it is a server). HP uses a pre-image on the HDD.
If you are installing from your own cd\dvd, then there may be a driver issue on the install cd\dvd.
Also, is the cd readable? Try it in another computer and see if it can read it. If not, the cd may be bad. If it can be read, the drive may be bad.
Is this a new or used system? If it does not work, you should take it back to where you purchased it.
by older mycroft Accepted solution
I was sure HP was the same as my ACER...
But these days, who can say.
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