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August 21, 2008 at 07:30 AM
ajohansson

Is Helpdesk a Dirty word?

by ajohansson . Updated 17 years, 11 months ago

I work in a small org and am trying to create a helpdesk process. We’re a small department and often get pulled every-which-way (as you are familiar with). I’ve already sold it to my boss but the big boss thinks “Helpdesk” is a dirty word. “Tech support” is also off limits. Have any of you had to pretty up the name of your helpdesk? Got any ideas for me?

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