This is an issue we have been having for about three months or so. We have one computer that periodically has its minimized rdp session pop up on it’s own. I know this sounds like a network issue, that’s what we said from the start, thinking it would just be trial and error to find the networking component that is the culprit. However, we have run a packet test on this computer multiple times, once, over an entire weekend, with the same results: zero packet loss. Problem continues.
Here are the additional steps we have taken: 1.) changed out the NIC card,
2.) Changed the faceplate in the wall
3.) The Cat 5 cabling from that office to the patch panel
4.) The patch cables from both the computer to the patch panel and from the patch panel to the switch
5.) changed ports
6.) purchased a 1 GIG switch.
We are not allowed to change out the computer or low level and do a reinstall, per this partner’s instructions. Does anyone else have any ideas or thoughts on where to go from here? Any help would be greatly appreciated