power cinema and flash player

hay i know i am kinda dumb,,but help me out please,,, when i start my computer up and load a personal screen it an error message pops up,,,power cinema resident program by dell has encountered a problem,,,,well i dont know what that is,,can you help me,,also for some reason it is saying on internet pages that i dont have the latest flash player installed,but i do,,and i have java and cookies enabled,,,but still cant view some sites,,,,please help me im a dummy,,,and i cant use my searc tool from start menu