Question
September 28, 2007 at 08:32 AM
teacher

Serious Error Caused Unexpected Reboot

by teacher . Updated 19 years, 1 month ago

I’ve got a user whose machine reboots on occasion for no particular reason. She might be in Excel 2003 or just at the desktop. The error code after reboot is:

BCCODE 1000007E BCP1: C0000005 BCP2: 804EF73F BCP3: B2E33C44 BCP4: B2E33940 OSVer: 5_1_2600 SP: 2_0 Product: 256_1

The machine is a Gateway M685E puchased in May of 2007.

Any insight into what may be causing the computer to reboot and give this error would be greatly appreciated. Thanks,
TL

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