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Upgrading Antivirus on SBS 2003 Help

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by sformwalt

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I am fairly new to SBS 2003 so I am being extra careful when updating and installing programs. I just have a quick question about upgrading our antivirus.

We are currently using Symantec w/groupware protection. We are running version 10.1 but need to upgrade to 10.2. Are there any SBS 2003 issues I need to be aware? Should I be able to upgrade without it affecting anything?

FYI - I took over for an outsourcing company so I am playing catch up on a lot of things here. We don't even have SP1 installed for SBS 2003 yet. I just received my SBS 2003 CDs so now I can plan for that install.

Any tips..ideas..thoughts.. I would really appreciate it.

S

2 replies

by oh smeg

Provided that everything is installed as per the instructions. You should be able to apply the new AV Product quite easily. But having said that as you didn't setup the existing product I would suggest that you follow the setup instructions to the letter. It's possible that the previous person did something different and if you do not follow the directions to the letter you could end up with problems.

Even still you may but it is far less likely if you follow the directions as Symantec makes the product they will know how to tell you to upgrade it.

As for SP1 I would get the AV product working properly first and when th system is stable then start to apply SP1. Try to do 1 thing at a time so that if something goes wrong you know exactly what has caused the problem. So apply one thing test and leave for a while and make sure that it works properly and then when you are certain that everything is working perfectly apply the next item. Do not rush in and fix everything that you think needs fixing as if something goes wrong at that point you have no idea of what caused the problem.

OH make sure that you have a complete Backup before making any changes that way if something goes wrong you can recover from the backup quickly and have a minimum of Downtime. It would be a good idea to perform some Generational Backups along the way here as well so that if you find a problem after several items have been changed you have the ability to go back more than 1 change if necessary.

Col

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