Verizon is blacklisting my school district

Does anyone know who I could talk to @ Verizon about blacklisting? When we call Verizon (just got off the phone with them), nothing happened, and they were pretty much like “Whatever. you’re not a Verizon customer. Screw you. *click*” Calling their tech support is like hot potato: everyone knows the same thing, not to hold the potato. they all had the same tech expertise, and no one really could answer the question at all.. There was a form that we filled out once before, and nothing ever happened. This is frustrating. If anyone can offer any insight, it would be greatly appreciated.