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Active Sync Error with USB connection

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3 replies

by srush

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We have Verizon XV6700 phones running WM5. They sync over the air fine to our Exchange servers, but will not sync to Exchange when connected to the local PC's via USB. They sync anything set to local syncing without issues. When connected USB, an error of "The Server cannot be reached. This can be caused by temporary network conditions." Support code: 80072ee2.

Any suggestions?

3 replies

by erngonzo

I am having the exact same problem and cannot figure it out. Please let me know if you find a solution. Thanks! Ernie

by srush

At this point we're having people sync over the air completely...not ideal, but at least a band-aid for the problem.

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