We are using MAX MRP software and we have in the past (up until at least a week ago) been able to export reports from MAX to Adobe.
We all know the routine where we say we want to export it to Adobe and to disk, than we would get the box that asks where do you want to save it, and than it will save it. now we do not get the box to save it and we have no idea where the file is save to or even if it is saved. We can export to excel and crystal reports through MAX however not to adobe.
MAX is installed on one server and my users access it by logging into the Terminal Server.
I have contacted MAX support team but they are telling me that they can not support our version of MAX they only support versions 4 and 5 of MAX, we are on 3.
the only thing that has change on the server were everyone access MAX is, I upgraded Symantec Backup Exec from 10d to 11d. That should not have effected MAX and Adobe. The only other change was MS Updates and again i don’t think that would cause this issue.
MAX is installed on one server however my users access it through the Terminal Server.
I have upgraded Adobe 6 to 7 last night and still have the issue. i am going to try to upgrade to 8 tonight and see if that will fix the issue.
has anyone had this problem before?
Thanks,