I know this is mostly a tech/developer IT Management site, but if folks have expertise with designers I would appreciate any thoughts/suggestions. I have a designer, ?Moody? that started on my team in from another department. Since then he has missed just about every deadline we have agreed to. I am not asking for hard things either – stuff like design briefs and applying a new look and feel to an already existing email campaign. I can?t figure out what motivates him ? any suggestions?
I?ve tried talking to him about his missed dates. I?ve showed him how the missed dates are tracked. I send him email reminders. I get promises from him on delivery of briefs in the morning for the same day that are not met. I follow up with him and get more promises that are not met. We have team status meeting three times a week where he can communicate issues or changes. He always assures me things are on track, when obviously they are not. This causes other deliverables & resources on the project with dependencies on design to be late.
I asked another designer what he thought and he said maybe it?s because Moody is used to running his own show and now he has a hand-off from IA to design to design. He also said Moody has a lot going on being in 2 bands and he does what he wants when he wants. I said, “That is not my problem.” I have heard the following about this guy, “When he wants to work he does, when he doesn?t he doesn?t.” To me, this is unacceptable. It?s a job. You work at it. It?s not a choice.
Help would be appreciated. I am concerned that a project we are starting design on next week will not be completed by him before he leaves for vacation and we will be late. I?ve spoken to his department head and she understands my dilemma & we are trying to find a freelancer/replacement, but I am not going to get a replacement for him before this project is due. How can I get deliverables from him on time? Are they any articles on managing employees like this that you?ve seen in the past?