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Arcserve Backup

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by jpcandiff

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I use Arcserve to backup 3 Novell 6 servers and several Windows servers. Though the data on the Novell 6 servers gets backed up the backup log shows the status as "incomplete" and give the following error:Unable to log into TSA server.Now our Time Sync Server is in another state and does not get backed up(nor is it designated to get backed up). The only Novell server that does not return that error message is the one server that is not synced.

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by pierrejamme

Not familiar with Archserve, we use BExec, but that error would tell me that you are trying to backup eitheer the DOS partition or Groupwise and do not have the tsa file loaded on the server.
for example: to load DOS partioion you would have;
"load tsadosp" in the autoexec.ncf, or "Sys:\system\gwtsa.ncf" to start the GroupWise tsa.

by skip

TSA stands for Target Service Agent. Under AS, most any server or PC thats being backed up needs the TSA software loaded. If you look in Zenworks or plain old NW Client install, under custom/advanced you'll see the option. This is if you want to backup user local drives from the server.

In this case, it sounds the server agent(s) are not loading. Is this error when your backuping up the tree?

Remember, in AS, the NDS tree is seperate from the file structure. You need to load TSANDS.nlm and you MIGHT have to load TSA600 or equal. I would think the astart.ncd command would auto-load these if needed, so I'd start check the sys:system directory for these and confirm the version numbers.

then, manually load the 2 and then either manually restart the backup commands from the AS manager or wait until the next nightly. If it works, then add them to the autoexec.ncf file.

If its the TSANDS.nlm file that annoying you, make sure the version you have will work with the version of DS and Arcseve.

I have NW5 and AS6 and I load both TSANDS and TSA500. 500 is just the version release, so for your NW6, I'd look for TSA600

Good Luck!

SKip

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