As a company we paid in the millions for IP phone system. I am a lower person on the IT chain but have had more experience with updating and bug tracking then most of the others in this company.
I chose to be a lower person because management has never fit my profile. I see people not profits.
My point, I was keeping track of problems and fixes for the IP phone roll out. But I did not have the advantage of having a display of real time errors and where the IP servers were having errors.
I did and still do help with problems, I can try several things with out being told what to do because of previous experience with roll outs and updates.
Now I can not find any sites that have problems with Avaya, I have looked through Google, Yahoo, WebCrawler, Dog pile ect. And can not find any thing bad about Avaya.
Is this because they became so good that all bad WebPages are gone? I don?t think so!
We have just about fixed or major problems with the system by updating firmware and hardware. This has been going on for several months and major update is do this month. It will require a total shut down of servers, then switches and after that the IP phones.