A judge at the Consumer Claims Tribunal in Sydney recently ordered a computer technician to pay back a full refund to a customer, who claimed that she opened her working computer, still under warranty, to find that the new motherboard installed a week ago was corroded. The customer never showed the motherboard in court as evidence, and refused to take the computer back for warranty repairs. Instead she produced an amateurish report to the court with photographs that could not show any corrosion or prove they are of the same motherboard. The technician presented the receipts to prove that the motherboard was brand new, and expressed his view that the report can be fabricated to get a refund. The judge still ordered him to pay, because she refused to believe that it is impossible for a new motherboard to become corroded one week after being installed.
Do you think that a reputable new motherboard can develop corrosion one week after being installed in a computer for home use?