Of course I have the modem and router on a surge protector. There was a power outage, and we couldnt get the internet thismorning. So I tried doing a reset, nothign happened. SO then I did a facotry reset.
When I did that, the networking icon said “a network cable is disconnected”, but I never got the “reconnected” message.
The pc lights are blinking on the cable modem to indicate something is talking to the modem. The lights are on the router to indicate the computers are on it. The router can see the computers, and the comptuers can detect that there is some kind of network.
But I cant access the internet, and I cant access the router page. I’ve tried ipconfig with no luck. I can’t even ping the damn thing!
Please help me ASAP!!!!!!
Thanks so much