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Can't access server from within the office

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by jactionone

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Would there be anyone out there that may have encounter a server access problem. The server resides in the office, but can't access company website from with in the office but can access it from the outside. also we are able to go out to the internet. please if there is anyone out there that can give some pointers

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by churdoo

Correct me if I'm wrong:

a) You have a public website, for example www.mycompany.com
b) You have Active Directory at the office, using the same domain name, mycompany.com (instead of mycompany.local for example).
c) Your users cannot access your company website from within the office.

If the above is true, you simply need to go into your Active Directory DNS server / Forward Lookup Zones / mycompany.com, and add an A-record (host record), called www (assuming that's the hostname of your website), and pointing to the correct IP address of your public website.

If I have misunderstood something, clarify and we'll help.

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