Can’t print from Word – File menu. Print icon OK.

Some of the PC’s on our network will not print from MS Word 97 when using the File -> Print… option. Printing is OK when selecting the ‘print’ icon. Printing also works OK when selecting a word document from Windows Explorer using the right click – print option.

The file is sent to print, but remains in the queue with status ‘spooling’ in ‘printers and faxes’. The problem occurs when printer is a HP Laserjet 2300 connected locally to the PC with USB, and also when printing to a network printer. PC is a Dell Optiplex 745.

Any Ideas?

Pete.