his driving me NUTS!
I have had a PC since 1981 and do hardware
and software consulting in my retired
years; BUT, I cannot solve my own problem!
It all started when I built a new computer
and loaded XP-Pro on both the new computer
and the old one (Dell Dimension 8100, a
clean install on a reformatted Hard Drive.
Computer is now my file server.)
Since then,I cannot get EITHER system to
recognize the TWO (2) CD/DVDs installed in
each system.
I have UNINSTALLED anything that writes to
a DVD/cd EXCEPT Windows Media Center.
I have removed ALL “Apple Related”
software.
I have tried changing Registry entries to
indicate that the drive can write; gotten
rid of the upper and lower filters, etc.,
etc., etc.
In fact, I have tried evry different fix I
can find on the Web and on all the Tech
sites I belong to (e.g., Tech Republic,
ExpertsXchange, etc.).
I have NO CLUE where to go from here!
HELP! HELP! HELP! HELP! HELP! HELP!
HELP! HELP!
Thanks in advance
Bob
System I Description (Dell Dimension 8100 –
8 yrs old):
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
OS: Windows XP Professional Service
Pack 3
(build
2600.xpsp_sp3_gdr.080814-1236 ; Service
Pack 3) — ALL UPDATES INSTALLED
CPU: Intel P4 1.6Ghz
MEM: 768Mb Samsung RDRAM 800
HDD: 1 X WD (80Gb) PATA
1 X WD (180Gb) PATA
ABOUT 60% FREE Disk Space
DVD: DVD RW +/- – Dell
DVD RW +/- – Sony
VID: NVidi GEForce FX 5200
SND: Santa Cruz – Turtle Beach
Generic Floppy
System II Description (DIY – 6 mo old):
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
CASE: Thermaltake Armor Series VA8000BWS
OS: Windows XP Professional Service
Pack 3
(build
2600.xpsp_sp3_gdr.080814-1236 ; Service
Pack 3) — ALL UPDATES INSTALLED
MB: Gigabyte 965P-DQ6 BIOS:
Award F13A 08/25/2008 (most current)
CPU: Intel Core2 Duo (6600-2.40GHZ w/
64kb/4mb)
MEM: 2 X Corsair DOMINATOR 2048mb
HDD: 2 X WESTERN DIGITAL RAPTOR
WD740GD-00FLA1
(74.35gb) SATA SMART
Status: Healthy
2 X SEAGATE BARRACUDA
ST3320620AS
(320.07gb) SATA SMART
Status: Healthy
TOTAL: 788.80gb Usable / 613.51gb
Free Space
DVD: DVD RW +/- DS ? Sony DW-G120A
ATAPI
DVD RW +/- ? Iomega Super
Drive ATAPI
(NEC ND-1300A OEM?)
VID: Saphire RADEON X800 GTO +, Tweaked to
X850
SND: On Motherboard Board Sound
Generic Memory Card Reader
Generic Floppy
=====================================
HIJACK THIS LOG:
Logfile of Trend Micro HijackThis v2.0.0
(BETA)
Scan saved at 3:45:14 PM, on 1/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec
Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program
Files\Symantec\LiveUpdate\AluSchedulerSvc.e
xe
C:\Program Files\Linksys\Bluetooth
Utility\bin\btwdins.exe
C:\Program
Files\FolderSize\FolderSizeSvc.exe
C:\Program Files\Google\Common\Google
Updater\GoogleUpdaterService.exe
C:\Program Files\PC Magazine Utilities\HD
HeartBeat 2\HBSrvApp.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Common Files\Microsoft
Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\oodag.exe
C:\Program Files\CyberPower PowerPanel
Personal Edition\ppped.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Uniblue\WinBackup
2.0\wbscheds.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\OO
Software\DiskImage\oodiag.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec
Shared\ccSvcHst.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\oodtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Desktop
Maestro\deskmech.exe
C:\PROGRA~1\EVIDEN~1\ee.exe
C:\Program Files\ATI
Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Documents and Settings\BOB\Local
Settings\Application
Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Linksys\Bluetooth
Utility\BTTray.exe
C:\Program Files\SetPoint\SetPoint.exe
C:\Program Files\Vidalia
Bundle\Privoxy\privoxy.exe
C:\PROGRA~1\Linksys\BLUETO~2\BTSTAC~1.EXE
C:\Program Files\Common
Files\Logitech\khalshared\KHALMNPR.EXE
C:\Program Files\ATI
Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program
Files\HijackThis\HiJackThis_v2.exe
R1 – HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=6915
7
R1 – HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=5489
6
R1 – HKLM\Software\Microsoft\Internet
Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=5489
6
R0 – HKLM\Software\Microsoft\Internet
Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=6915
7
R0 – HKCU\Software\Microsoft\Internet
Explorer\Main,Local Page =
R0 – HKLM\Software\Microsoft\Internet
Explorer\Main,Local Page =
O1 – Hosts: 102.54.94.97 rhino.acme.com #
source server
O1 – Hosts: 38.25.63.10 x.acme.com # x
client host
O2 – BHO: Adobe PDF Reader Link Helper –
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} –
C:\Program Files\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dl
l
O2 – BHO: Spybot-S&D IE Protection –
{53707962-6F74-2D53-2644-206D7942484F} –
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 – BHO: NCO 2.0 IE BHO –
{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} –
C:\Program Files\Common Files\Symantec
Shared\coShared\Browser\2.6\coIEPlg.dll
O2 – BHO: Symantec Intrusion Prevention –
{6D53EC84-6AAE-4787-AEEE-F4628F01010C} –
C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dl
l
O2 – BHO: SSVHelper Class –
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} –
C:\Program
Files\Java\jre1.6.0_05\bin\ssv.dll
O3 – Toolbar: Show Norton Toolbar –
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} –
C:\Program Files\Common Files\Symantec
Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 – Toolbar: &Google Toolbar –
{2318C2B1-4965-11d4-9B18-009027A5CD4F} –
C:\Program Files\Google\Google
Toolbar\GoogleToolbar.dll
O4 – HKLM\..\Run: [Logitech Hardware
Abstraction Layer] “C:\Program Files\Common
Files\Logitech\khalshared\KHALMNPR.EXE”
O4 – HKLM\..\Run: [ccApp] “C:\Program
Files\Common Files\Symantec
Shared\ccApp.exe”
O4 – HKLM\..\Run: [osCheck] “C:\Program
Files\Norton 360\osCheck.exe”
O4 – HKLM\..\Run:
[BluetoothAuthenticationAgent] rundll32.exe
bthprops.cpl,,BluetoothAuthenticationAgent
O4 – HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 – HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 – HKLM\..\Run: [OODefragTray]
C:\WINDOWS\system32\oodtray.exe
O4 – HKLM\..\Run: [StartCCC] “C:\Program
Files\ATI
Technologies\ATI.ACE\Core-Static\CLIStart.e
xe” MSRun
O4 – HKLM\..\Run: [QuickTime Task]
“C:\Program Files\QuickTime\QTTask.exe”
-atboottime
O4 – HKCU\..\Run: [ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe
O4 – HKCU\..\Run: [DesktopMaestro]
C:\Program Files\Desktop
Maestro\deskmech.exe /H
O4 – HKCU\..\Run: [Evidence Eliminator]
C:\PROGRA~1\EVIDEN~1\ee.exe /m
O4 – HKCU\..\Run: [Google Update]
“C:\Documents and Settings\BOB\Local
Settings\Application
Data\Google\Update\GoogleUpdate.exe” /c
O4 –
HKUS\S-1-5-21-823518204-2000478354-72534554
3-1008\..\Run: [ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe (User
‘ALTERNATIVE’)
O4 –
HKUS\S-1-5-21-823518204-2000478354-72534554
3-1008\..\Run: [swg] C:\Program
Files\Google\GoogleToolbarNotifier\GoogleTo
olbarNotifier.exe (User ‘ALTERNATIVE’)
O4 –
HKUS\S-1-5-21-823518204-2000478354-72534554
3-500\..\Run: [ctfmon.exe]
C:\WINDOWS\system32\ctfmon.exe (User
‘Administrator’)
O4 – Global Startup: BTTray.lnk = ?
O4 – Global Startup: SetPoint.lnk = ?
O4 – Global Startup: XXX Privoxy.lnk =
C:\Program Files\Vidalia
Bundle\Privoxy\privoxy.exe
O8 – Extra context menu item: &Clean Traces
– C:\Program Files\DAP\Privacy
Package\dapcleanerie.htm
O8 – Extra context menu item: &Download
with &DAP – C:\Program
Files\DAP\dapextie.htm
O8 – Extra context menu item: Download &all
with DAP – C:\Program
Files\DAP\dapextie2.htm
O8 – Extra context menu item: E&xport to
Microsoft Excel –
res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.E
XE/3000
O8 – Extra context menu item: Open with
ScanSoft PDF Converter 4.0 –
res://C:\Program Files\PDF Converter
4\cnvres_eng.dll /100
O8 – Extra context menu item: Send To
&Bluetooth – C:\Program
Files\Linksys\Bluetooth
Utility\btsendto_ie_ctx.htm
O9 – Extra button: Research –
{92780B25-18CC-41C8-B9BE-3C9C571A8263} –
C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 – Extra button: @btrez.dll,-4015 –
{CCA281CA-C863-46ef-9331-5C8D4460577F} –
C:\Program Files\Linksys\Bluetooth
Utility\btsendto_ie.htm
O9 – Extra ‘Tools’ menuitem:
@btrez.dll,-4017 –
{CCA281CA-C863-46ef-9331-5C8D4460577F} –
C:\Program Files\Linksys\Bluetooth
Utility\btsendto_ie.htm
O9 – Extra button: (no name) –
{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} –
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 – Extra ‘Tools’ menuitem: Spybot –
Search & Destroy Configuration –
{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} –
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 – Extra button: (no name) –
{e2e2dd38-d088-4134-82b7-f2ba38496583} –
%windir%\Network Diagnostic\xpnetdiag.exe
(file missing)
O9 – Extra ‘Tools’ menuitem:
@xpsp3res.dll,-20001 –
{e2e2dd38-d088-4134-82b7-f2ba38496583} –
%windir%\Network Diagnostic\xpnetdiag.exe
(file missing)
O9 – Extra button: Messenger –
{FB5F1910-F110-11d2-BB9E-00C04F795683} –
C:\Program Files\Messenger\MSMSGS.EXE
O9 – Extra ‘Tools’ menuitem: Windows
Messenger –
{FB5F1910-F110-11d2-BB9E-00C04F795683} –
C:\Program Files\Messenger\MSMSGS.EXE
O16 – DPF:
{0D6709DD-4ED8-40CA-B459-2757AEEF7BEE}
(Dldrv2 Control) –
http://download.gigabyte.com.tw/object/Dldr
v.ocx
O16 – DPF:
{193C772A-87BE-4B19-A7BB-445B226FE9A1}
(ewidoOnlineScan Control) –
http://downloads.ewido.net/ewidoOnlineScan.
cab
O16 – DPF:
{238F6F83-B8B4-11CF-8771-00A024541EE3}
(Citrix ICA Client) –
http://a516.g.akamai.net/f/516/25175/7d/run
aware.download.akamai.com/25175/citrix/wfic
at-no-eula.cab
O16 – DPF:
{5D86DDB5-BDF9-441B-9E9E-D4730F4EE499}
(BDSCANONLINE Control) –
http://download.bitdefender.com/resources/s
can8/oscan8.cab
O16 – DPF:
{6E32070A-766D-4EE6-879C-DC1FA91D2FC3}
(MUWebControl Class) –
http://update.microsoft.com/microsoftupdate
/v6/V5Controls/en/x86/client/muweb_site.cab
?1173879855125
O16 – DPF:
{A364AF35-0CDF-41E8-8F3B-E0E55E15EBA1} –
http://www.programchecker.com/dll/nixon.cab
O16 – DPF:
{A90A5822-F108-45AD-8482-9BC8B12DD539}
(Crucial cpcScan) –
http://www.crucial.com/controls/cpcScanner.
cab
O16 – DPF:
{BB21F850-63F4-4EC9-BF9D-565BD30C9AE9}
(a-squared Scanner) –
http://ax.emsisoft.com/asquared.cab
O16 – DPF:
{EF791A6B-FC12-4C68-99EF-FB9E207A39E6}
(McFreeScan Class) –
http://download.mcafee.com/molbin/iss-loc/m
cfscan/2,2,0,5233/mcfscan.cab
O16 – DPF:
{FFB3A759-98B1-446F-BDA9-909C6EB18CC7}
(PCPitstop Exam) –
http://utilities.pcpitstop.com/Optimize2/pc
pitstop2.dll
O17 –
HKLM\System\CCS\Services\Tcpip\..\{A2950DA9
-8235-42CB-B781-A223D766E8E3}: NameServer =
208.67.222.222,208.67.220.220
O22 – SharedTaskScheduler: Browseui
preloader –
{438755C2-A8BA-11D1-B96B-00A0C90312E1} –
C:\WINDOWS\system32\browseui.dll
O22 – SharedTaskScheduler: Component
Categories cache daemon –
{8C7461EF-2B13-11d2-BE35-3078302C2030} –
C:\WINDOWS\system32\browseui.dll
O23 – Service: Ati HotKey Poller – ATI
Technologies Inc. –
C:\WINDOWS\system32\Ati2evxx.exe
O23 – Service: ATI Smart – Unknown owner –
C:\WINDOWS\system32\ati2sgag.exe
O23 – Service: Automatic LiveUpdate
Scheduler – Symantec Corporation –
C:\Program
Files\Symantec\LiveUpdate\AluSchedulerSvc.e
xe
O23 – Service: Bluetooth Service (btwdins)
– Broadcom Corporation. – C:\Program
Files\Linksys\Bluetooth
Utility\bin\btwdins.exe
O23 – Service: Symantec Event Manager
(ccEvtMgr) – Symantec Corporation –
C:\Program Files\Common Files\Symantec
Shared\ccSvcHst.exe
O23 – Service: Symantec Settings Manager
(ccSetMgr) – Symantec Corporation –
C:\Program Files\Common Files\Symantec
Shared\ccSvcHst.exe
O23 – Service: Symantec Lic NetConnect
service (CLTNetCnService) – Symantec
Corporation – C:\Program Files\Common
Files\Symantec Shared\ccSvcHst.exe
O23 – Service: COM Host (comHost) –
Symantec Corporation – C:\Program
Files\Common Files\Symantec
Shared\VAScanner\comHost.exe
O23 – Service: Folder Size (FolderSize) –
Brio – C:\Program
Files\FolderSize\FolderSizeSvc.exe
O23 – Service: Google Updater Service
(gusvc) – Google – C:\Program
Files\Google\Common\Google
Updater\GoogleUpdaterService.exe
O23 – Service: HBService – Ziff Davis
Media, Inc – C:\Program Files\PC Magazine
Utilities\HD HeartBeat 2\HBSrvApp.exe
O23 – Service: InstallDriver Table Manager
(IDriverT) – Macrovision Corporation –
C:\Program Files\Common
Files\InstallShield\Driver\1050\Intel
32\IDriverT.exe
O23 – Service: Imapi Helper – Alex Feinman
– C:\Program Files\ISO
Recorder\ImapiHelper.exe
O23 – Service: Iomega App Services – Iomega
Corporation –
C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 – Service: LiveUpdate – Symantec
Corporation – C:\Program
Files\Symantec\LiveUpdate\LuComServer_3_4.E
XE
O23 – Service: LiveUpdate Notice – Symantec
Corporation – C:\Program Files\Common
Files\Symantec Shared\ccSvcHst.exe
O23 – Service: O&O Defrag – O&O Software
GmbH – C:\WINDOWS\system32\oodag.exe
O23 – Service: O&O DiskImage – Unknown
owner – C:\Program Files\OO
Software\DiskImage\oodiag.exe
O23 – Service: PowerPanel Personal Edition
Service (ppped) – Unknown owner –
C:\Program Files\CyberPower PowerPanel
Personal Edition\ppped.exe
O23 – Service: SiSoftware Database Agent
Service (SandraDataSrv) – SiSoftware –
C:\Program Files\Sandra Lite
XI.SP3\Win32\RpcDataSrv.exe
O23 – Service: SiSoftware Sandra Agent
Service (SandraTheSrv) – SiSoftware –
C:\Program Files\Sandra Lite
XI.SP3\RpcSandraSrv.exe
O23 – Service: PC Tools Auxiliary Service
(sdAuxService) – PC Tools – C:\Program
Files\Spyware Doctor\pctsAuxs.exe
O23 – Service: PC Tools Security Service
(sdCoreService) – PC Tools – C:\Program
Files\Spyware Doctor\pctsSvc.exe
O23 – Service: Symantec Core LC – Unknown
owner –
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlc
svc.exe
O23 – Service: Symantec RemoteAssist –
Unknown owner – C:\Program Files\Common
Files\Symantec Shared\Support
Controls\ssrc.exe (file missing)
O23 – Service: TuneUp Drive Defrag Service
(TuneUp.Defrag) – TuneUp Software GmbH –
C:\WINDOWS\System32\TuneUpDefragService.exe
O23 – Service: WinBackup Scheduler
(WinBackupScheduler) – Unknown owner –
C:\Program Files\Uniblue\WinBackup
2.0\wbscheds.exe
—
End of file – 12389 bytes