Hey People,
I have a client that has connected to our network through VPN from their home computer. My client can check emails and successfully log into a third party utility that we host on our networks. For some particular reason my client cannot access sharepoint at all. At first I got her to use a CNAME but there it would do nothing and then I got her to connect directly to the IP address of sharepoint. It does display an authentication prompt and then when my client inputs her client details, it responds saying the page could not be displayed.
I did ping the CNAME it self and couldn’t resolve the DNS query. Then I pinged the IP address directly and it responded.
Now my client on her home router was using the same network as our internal LAN, so thinking that the router had some sort of routing issue, I switched her to a different network. That is not the case. She is now on a different network and still my client cannot connect to sharepoint.
Many Thanks,
Wogboy222.